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BUSINESS VALUE OF SERVICENOW CUSTOMER SERVICE MANAGEMENT

Organisations that significantly improve the efficiency of their customer experience can expect to save millions a year. Find out...

Customer Insights: Customer Experience Testimonials

Businesses are under pressure to find a versatile solution that can help reduce operational costs while resolving customer issues faster. Learn...

Increase field service efficiency and reduce costs with augmented reality

Discover how combining augmented reality with your field service management solution can improve the efficiency of the services provided by...

Make journey mapping your secret to outstanding customer service

Giving customers exceptional experiences is key for any organisation that wants to succeed and grow in today’s competitive environment....

Die richtigen Verbindungen herstellen

Wenn Sie jemanden nach seinem Eindruck von einem Unternehmen fragen, werden Sie sofort eine Antwort erhalten. Allzu oft ist der Eindruck negativ...

Leading practices for citizen development initiatives

Explore how organisations are accelerating their digital transformation journeys using hyperautomation and low-code, in these success stories....

The CIO’s guide to aligning technology and business strategy

Hyperautomation and low code edition Inside this CIO Guide, you’ll find solutions to the problems that matter to you—from being...

Artificial intelligence. Human experience

Five ways to strengthen customer experience with AI Customer experience (CX) is the key battleground for brand differentiation. Let’s...

The Power of Space Management

How can you give your employees the flexibility and freedom to perform at their best? By building a workspace that works for everyone—improving...

L’expérience de service sur site : le prochain facteur de différenciation essentiel de votre entreprise

Vos clients comptent sur des experts du service sur site pour faire avancer les choses et résoudre leurs problèmes dès...